Topic guide · 27 articles
Medicaid transportation in New York
New York Medicaid covers rides to medical appointments at no cost to the member. On Long Island the rides are booked through Medical Answering Services (MAS), the state broker, which assigns a transportation provider such as DachiPlus. These guides walk through who qualifies, how to book, and how to fix problems.
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MAS (Medical Answering Services) NY: Phone Number & Medicaid Ride Booking
MAS (Medical Answering Services) is New York's Medicaid ride broker. Call 1-844-666-6270 to book free transport, and request DachiPlus in Nassau & Suffolk County.
Read →How NEMT Works Under NY Medicaid — The MAS Broker Explained
NY Medicaid NEMT is coordinated through MAS at 1-844-666-6270. Call 72 hours before your appointment, request DachiPlus, and ride free in Nassau or Suffolk County.
Read →Medicaid Transportation Eligibility in New York
Who qualifies for free Medicaid medical transportation in New York? Eligibility rules, covered trip types, and what to do if you don't qualify.
Read →How to Book Medicaid Transportation in NY: The 6 Steps
A first-time booker's 6-step walkthrough for a free Medicaid medical ride in New York. Phone numbers, what to say to MAS, and how to request DachiPlus.
Read →Who qualifies and what is covered
Who Qualifies for Medicaid Transportation? Conditions & Seniors
Who actually qualifies for Medicaid transportation on Long Island? The qualifying conditions, senior options, and what caseworkers check in Nassau and Suffolk.
Read →Free Transportation for Medicaid Patients in New York — Who Qualifies
NY Medicaid NEMT eligibility: who qualifies, what trips are covered, how to book via MAS at 1-844-666-6270, standing orders, and how to request DachiPlus by name.
Read →What Does Medicaid Cover for Transportation?
What Medicaid transportation actually covers on Long Island — approved modes, which appointments qualify, mileage, and escorts — and how to book through MAS in Nassau and Suffolk County.
Read →Where Does Medicaid Transportation Take You?
Where NEMT can take you on Long Island: which Medicaid rides are covered, destinations allowed, and how to book with MAS and DachiPlus.
Read →Can You Get Rides to Work With Medicaid?
Medicaid transportation covers medical trips, not work commutes. Learn what's covered on Long Island and how to book rides in Nassau and Suffolk.
Read →Can I Use My Medicaid Transportation?
Can you use your Medicaid transportation on Long Island? How to book, required documents, mobility levels, and the MAS 72-hour rule explained.
Read →Does Medicaid Pay for an Ambulette?
Does Medicaid pay for an ambulette? Yes — NY Medicaid covers wheelchair van rides in Suffolk and Nassau. See the rules, documentation, and how to book.
Read →Can a Family Member Ride Along in Medicaid Transportation?
Can a family member ride along in a New York Medicaid transport vehicle? Rules on companions, attendants, and children — and DachiPlus's policy.
Read →How Much Does Medicaid Pay Providers for NEMT?
How much does New York Medicaid reimburse providers for non-emergency medical transportation? The provider rate structure explained — and why members pay nothing.
Read →Booking through MAS
How to Get MAS Transportation Approved on Long Island
How to get your MAS Medicaid ride approved on Long Island: eligibility, the 72-hour rule, calling 1-844-666-6270, and requesting DachiPlus in Nassau and Suffolk.
Read →How to Schedule a Ride With MAS: The Phone Call
What to have ready and what MAS asks when you call to schedule a Medicaid ride on Long Island, step by step, plus private-pay options with DachiPlus.
Read →How to Book Medicaid Transportation Online in NY
You can request a NY Medicaid ride online through the MAS portal instead of calling. What you need, the 72-hour rule, and how to request DachiPlus by name.
Read →Medicaid 72-Hour Rule: How Far Ahead to Book Rides in New York
NY Medicaid requires 72 business hours advance notice to book NEMT through MAS. Learn the rule, same-day exceptions, standing orders, and what to tell MAS when you call.
Read →NY Medicaid Transportation Forms: Form 2015, Form 2020 and What You Need
NY Medicaid ride forms: Form 2015 (Verification of Medicaid Transportation Abilities) for taxi, ambulette or ambulance, and Form 2020 for care outside your area.
Read →Medicaid CIN Number: What It Is, Where to Find It, What to Do If Lost
Your CIN is an 8-character code on your New York Medicaid card — required to call MAS and book a free ride. Here's where to find it and what to do if lost.
Read →What Is Medicaid Transportation Called? The Correct Name
Medicaid transportation on Long Island is called NEMT. Learn the correct name, the MAS phone number, and how to book covered rides.
Read →Is Medicaid Transportation a Taxi? Long Island Explained
People call it a Medicaid taxi or cab, but it isn't one — you can't hail it and can't book it directly. How NY Medicaid rides are actually assigned on Long Island.
Read →By county
Medicaid Transportation in Nassau County, NY
How to book free Medicaid medical rides in Nassau County through MAS. Call 1-844-666-6270 and request DachiPlus. Serving all Nassau County towns — Hempstead to Long Beach.
Read →Medicaid Transportation in Suffolk County, NY
How to book free Medicaid medical rides in Suffolk County through MAS. Call 1-844-666-6270 and request DachiPlus. Serving all Suffolk County towns — Amityville to Montauk.
Read →Providers and problems
How to Find a Medicaid Transportation Provider in New York
How to find and request a specific Medicaid transportation provider in New York through MAS. How MAS weighs your choice and how to ask for DachiPlus in Nassau and Suffolk.
Read →How to Switch Your Medicaid Transportation Provider to DachiPlus
NY Medicaid lets you choose among the transportation companies in MAS's network for your ride type. Call 1-844-666-6270, book your next trip and ask for DachiPlus.
Read →Medicaid Transport Issues on Long Island
Having Medicaid transportation issues on Long Island? Learn what to do about late rides, denials, and provider swaps.
Read →How to File a Medicaid Transportation Complaint in New York
Had a late or no-show Medicaid ride in NY? File a complaint with MAS at 1-844-666-6270, escalate to the NYS DOH, and request a fair hearing for a denial. Exactly what to have ready.
Read →More topics
- Medicare, insurance and who pays for medical rides
- What medical rides cost
- Types of medical transportation
- Wheelchair rides and mobility
- Rides to dialysis, cancer treatment and therapy
- Medical rides for seniors and caregivers
- Getting to medical care without driving
- Rides home from the hospital and after surgery
- Choosing a medical ride provider, and when rides go wrong