Airport Medical Transport · Suffolk County
Medical transportation to MacArthur Airport (ISP) from Long Island
Long Island MacArthur Airport in Ronkonkoma serves Suffolk County patients flying for medical care. DachiPlus provides calm, unhurried transport to ISP from any Suffolk or Nassau County pickup address.
MacArthur Airport for medical travel
Why Suffolk patients choose ISP
Long Island MacArthur Airport is located in the heart of Suffolk County, making it significantly more convenient than JFK or LaGuardia for patients in Ronkonkoma, Hauppauge, Smithtown, Patchogue, and surrounding communities.
Shorter drive times, easier drop-off, less congestion, and no toll-intensive routes — MacArthur is the right choice for patients who need a lower-stress travel experience, especially when managing a medical condition.
Check that your airline flies from Islip before you plan around it; the airport keeps its current list of carriers on its website. DachiPlus handles the ground transport, leaving you to focus on your care.
Central Suffolk location
Set in Ronkonkoma near the LIE, MacArthur Airport is reachable from most Suffolk towns without the long westbound run to Queens.
Smaller, calmer terminals
ISP has one terminal. No AirTrain, no connector trains, no confusing multi-terminal layout.
Ample drop-off
Ground-level curbside drop-off directly at the terminal. Easy for patients who need extra time or assistance.
Flight monitoring
For arrivals, we monitor your inbound flight and adjust pickup timing to match actual landing.
How it works
MacArthur airport transport — the process
Book early
24+ hrs
Call or submit a quote request. We confirm the driver and send a reminder the evening before.
Pickup buffer
2–2.5 hrs
MacArthur is smaller than JFK — we factor in appropriate time for security while avoiding unnecessary waiting.
Curbside drop-off
Main terminal
MacArthur has a single terminal building. Direct drop-off with no transfer required.
Arrivals pickup
Ground level
For return trips, we meet you at arrivals. No standing at a rideshare lot in your post-treatment state.
Service area
Pickup across Suffolk and Nassau
MacArthur Airport transport is available from any Suffolk or Nassau County address. DachiPlus regularly picks up patients in Ronkonkoma, Lake Ronkonkoma, Hauppauge, Smithtown, Commack, Brentwood, Patchogue, Riverhead, and throughout Long Island.
Western Suffolk: Huntington, Commack, Brentwood, Bay Shore, Babylon, Islip, and nearby communities.
Central Suffolk: Hauppauge, Smithtown, Lake Ronkonkoma, Stony Brook, Centereach, Selden.
Eastern Suffolk: Patchogue, Riverhead, Southampton, Southold — longer rides available.
Book MacArthur transport
(516) 754-7777Mon–Sat 6 AM – 8 PM
Online quoteCredit card, Medicare Advantage, LTCI, workers' comp, no-fault accepted.
Also see: JFK Airport transport · LaGuardia Airport transport
Wheelchair assistance at MacArthur (ISP)
Does MacArthur (ISP) offer wheelchair assistance? What the airline does, and what we do
Yes. Long Island MacArthur Airport says each airline provides wheelchair service at the ticket counter area, and asks travelers to contact their airline for help to or from the departure gate.
Your airline
Free; request it ahead
Federal Air Carrier Access Act rules require airlines to help passengers with disabilities from the curb to the departing flight, between gates for connections, and from the arriving flight back to the curb, and they may not charge for it. Ask when you book or call the airline before you fly, then tell airline staff when you arrive. If help does not come, ask for the airline's Complaints Resolution Official, who must be available whenever the airline is operating at the airport.
TSA Cares
Help through security
A TSA Passenger Support Specialist can help you through screening. Request one at least 72 hours before your flight with the TSA Cares form, or call (855) 787-2227. TSA does not provide wheelchairs; that is the airline's job.
DachiPlus
The ride to and from the curb
Door-through-door from your Long Island home to the departures curb, help with your bags and a folding wheelchair, and pickup at arrivals when you land. We carry riders who can walk or transfer to a vehicle seat. If you must stay seated in your wheelchair, we arrange the ride through a licensed wheelchair-van partner.
At ISP, if you need a wheelchair at the curb, call (631) 467-3315 when you arrive at the main terminal building; there is also a phone near the TSA checkpoint to call for service. Accessibility questions go to the airport's ADA Complaint Resolution Officer at (631) 467-3300.
Thinking about a tip for the person pushing the chair? See how much to tip an airport wheelchair attendant.
FAQ
Common questions about MacArthur Airport medical transport
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
Can I book a private-pay ride for today?
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Yes, when vehicles are available. Same-day private booking depends on driver availability and pickup location. Call (516) 754-7777 to check; we confirm or decline same-day requests within the call.
What kinds of wheelchairs can you accommodate?
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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.
Can patients on oxygen ride with you?
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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.
How much does long-distance medical transportation cost?
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Long-distance trips are priced the same way as local ones, by driving distance from our published rate card (a base charge per pickup plus a per-mile rate); tolls are added. Use the online cost estimator for an instant quote on a trip to an NYC specialty center, or call (516) 754-7777 for longer trips.
Does MacArthur Airport (ISP) offer wheelchair assistance?
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Yes. Long Island MacArthur Airport says each airline provides wheelchair service at the ticket counter area and asks travelers to contact their airline for help to or from the gate. If you need a wheelchair at the curb, the airport lists (631) 467-3315 to call when you arrive at the main terminal, and there is a phone near the TSA checkpoint to call for service. Federal rules require airlines to provide this help without charging for it. DachiPlus drives you between home and the ISP curb.
Can I get help getting through airport security?
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Yes. TSA Cares can arrange a Passenger Support Specialist to help you through screening. Request it at least 72 hours before your flight with the TSA Cares form or by calling (855) 787-2227 (weekdays 8 AM to 11 PM ET; weekends and holidays 9 AM to 8 PM ET). TSA does not provide wheelchairs: the airport wheelchair comes from your airline, so request both.