Medical transportation, delivered with care.

Non-emergency medical transportation, or NEMT, is scheduled ground transportation for patients who need help getting to medical appointments but do not require ambulance-level care. NEMT vehicles include sedans for ambulatory passengers and wheelchair-accessible vans (ambulettes) for passengers with mobility devices. Drivers are trained in passenger assistance but are not paramedics.

In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.

New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.

Private-pay rates depend on trip type, distance, and vehicle. Ambulatory trips within Suffolk or Nassau typically start around $50–$75. Wheelchair-accessible trips start around $90–$120. Long-distance trips are quoted by route. Wait time and return trips may carry additional charges. Call (516) 754-7777 for an exact quote.

Original Medicare (Parts A and B) generally does not cover routine non-emergency medical transportation. Medicare typically covers ambulance services only in emergencies or when other transportation would endanger your health. However, many Medicare Advantage (Part C) plans include transportation as a supplemental benefit. Check your Medicare Advantage plan documents or ask DachiPlus to verify your coverage.

We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.

DachiPlus serves all of Suffolk County and Nassau County on Long Island. We also provide long-distance medical transportation from Long Island to specialty facilities throughout New York, New Jersey, and Connecticut.

Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.