Airport Medical Transport · Long Island
Medical transportation to JFK Airport from Long Island
DachiPlus transports patients from Suffolk and Nassau Counties to JFK International Airport for out-of-state medical travel — cancer treatment programs, specialty surgeries, and clinical trials not available on Long Island.
Who uses this service
When patients fly for care
Some medical needs require travel — specialized cancer centers, rare disease programs, major surgical centers, or clinical trials at academic institutions across the country. Long Island patients often fly out of JFK because of its proximity and international connections.
DachiPlus provides calm, unhurried medical transport to the terminal. We allow extra time for security, handle luggage assistance, and coordinate timing around your flight — not around a pooled rideshare schedule.
Cancer treatment travel
Patients flying to MD Anderson, Mayo Clinic, Cleveland Clinic, or other comprehensive cancer centers.
Surgical travel
Post-acute and pre-surgical patients traveling to specialized surgical programs not available locally.
Clinical trial participants
Patients enrolled in out-of-state trials requiring periodic travel to research institutions.
Returning patients
Patients arriving at JFK after treatment who need transport back to Long Island homes or facilities.
How it works
JFK airport transport — logistics
Book in advance
24–48 hrs
We recommend booking at least 24 hours before your flight to guarantee availability.
Pickup buffer
3–4 hrs
We factor in Long Island traffic, LIE congestion, and security time when scheduling pickup.
Terminal drop-off
Your terminal
JFK airlines are spread across several terminals. Tell us your airline and terminal and we drive to the right departures curb.
Return pickup
Arrivals level
For arrivals, we monitor your flight and meet you at the baggage claim or arrivals level.
Service area
We pick up across Long Island
JFK medical transport is available from any pickup address in Suffolk or Nassau County. We regularly run trips from the East End, North Shore, South Shore, and Western Nassau to JFK.
Nassau County: Great Neck, Manhasset, Garden City, Woodbury, Jericho, Old Westbury, New Hyde Park, and all Nassau communities.
Suffolk County: Huntington, Smithtown, Stony Brook, Patchogue, Riverhead, Southampton, East Hampton, and throughout Suffolk.
Book JFK transport
(516) 754-7777Mon–Sat 6 AM – 8 PM
Online quotePayment: credit card, Medicare Advantage, LTCI, workers' comp, no-fault.
Wheelchair assistance at JFK
Does JFK offer wheelchair assistance? What the airline does, and what we do
Yes, and it comes from your airline, not from the airport or from your ride. The Port Authority's JFK accessibility page tells travelers to contact their airline, travel agent or TSA Cares in advance for wheelchair service, guided assistance or oxygen.
Your airline
Free; request it ahead
Federal Air Carrier Access Act rules require airlines to help passengers with disabilities from the curb to the departing flight, between gates for connections, and from the arriving flight back to the curb, and they may not charge for it. Ask when you book or call the airline before you fly, then tell airline staff when you arrive. If help does not come, ask for the airline's Complaints Resolution Official, who must be available whenever the airline is operating at the airport.
TSA Cares
Help through security
A TSA Passenger Support Specialist can help you through screening. Request one at least 72 hours before your flight with the TSA Cares form, or call (855) 787-2227. TSA does not provide wheelchairs; that is the airline's job.
DachiPlus
The ride to and from the curb
Door-through-door from your Long Island home to the departures curb, help with your bags and a folding wheelchair, and pickup at arrivals when you land. We carry riders who can walk or transfer to a vehicle seat. If you must stay seated in your wheelchair, we arrange the ride through a licensed wheelchair-van partner.
At JFK, Airport Customer Experience Specialists in red uniforms work at the Information Centers and answer by phone at (718) 244-3563, Monday to Friday, 8 AM to 8 PM. They can help you find your way; the wheelchair itself still comes from the airline. The Port Authority also notes that wheelchair attendants may accept tips but should not ask for one.
Thinking about a tip for the person pushing the chair? See how much to tip an airport wheelchair attendant.
FAQ
Common questions about JFK medical transport
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
Can I book a private-pay ride for today?
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Yes, when vehicles are available. Same-day private booking depends on driver availability and pickup location. Call (516) 754-7777 to check; we confirm or decline same-day requests within the call.
What kinds of wheelchairs can you accommodate?
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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.
Can patients on oxygen ride with you?
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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.
How much does long-distance medical transportation cost?
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Long-distance trips are priced the same way as local ones, by driving distance from our published rate card (a base charge per pickup plus a per-mile rate); tolls are added. Use the online cost estimator for an instant quote on a trip to an NYC specialty center, or call (516) 754-7777 for longer trips.
Does JFK Airport offer wheelchair assistance?
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Yes, through your airline. The Port Authority's JFK accessibility page tells travelers to contact their airline, travel agent or TSA Cares in advance for wheelchair service. Under the federal Air Carrier Access Act rules, airlines must help passengers with disabilities from the curb to the departing flight and from the arriving flight back to the curb, without charging for it. Ask when you book, then tell airline staff when you arrive. For airport questions, JFK's customer experience specialists answer at (718) 244-3563, Monday to Friday, 8 AM to 8 PM. DachiPlus drives you between your Long Island home and the terminal curb.
Can I get help getting through airport security?
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Yes. TSA Cares can arrange a Passenger Support Specialist to help you through screening. Request it at least 72 hours before your flight with the TSA Cares form or by calling (855) 787-2227 (weekdays 8 AM to 11 PM ET; weekends and holidays 9 AM to 8 PM ET). TSA does not provide wheelchairs: the airport wheelchair comes from your airline, so request both.