Service
Post-Surgery & Hospital Discharge Transportation on Long Island
After most surgeries and outpatient procedures, you cannot drive yourself home — and a taxi or rideshare isn't designed for someone still groggy from anesthesia. DachiPlus provides post-procedure transportation that handles the realities of post-op recovery: patient, unhurried drivers, room for crutches, walkers, and medical equipment, caregiver companion seating, and direct coordination with hospital discharge teams.
Who uses this service
Who uses post-surgery transport on Long Island?
- Outpatient surgery patients (knee scopes, cataract surgery, colonoscopies)
- Recently discharged inpatients heading home
- Patients picked up from emergency department discharges
- Family members coordinating transport for a loved one
What's included
What is included with every post-surgery transport trip?
Direct coordination with hospital discharge planning
Room for crutches, walkers, and other equipment
Caregiver companion seat at no extra cost
Same-day booking available
How we run your trip
Three promises on every ride
Your return ride is never an afterthought
Round trips are booked as two confirmed legs: your return pickup is scheduled before we ever pick you up. Nobody gets stranded at the clinic waiting for a ride back.
Dispatch you can actually reach
Call or text (516) 754-7777 and a dispatcher answers, Monday through Saturday, 6 AM to 8 PM. Same line before, during, and after your trip; running late or plans changed, you'll always reach a person.
The price is set before you ride
Medicaid trips through MAS cost you $0. Private-pay rates come from a published rate card and are quoted upfront: estimate your fare before you even call.
Before your ride
How should patients and caregivers prepare?
A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.
- ✓ Book as early as possible — ideally before your procedure date
- ✓ Provide the hospital name, floor or unit, and your discharge coordinator's name
- ✓ Let us know what equipment you will have: crutches, walker, drainage bag, oxygen
- ✓ A companion is strongly recommended for post-anesthesia patients — request a companion seat
- ✓ Bring your discharge paperwork and any new prescriptions
- ✓ Wear loose, comfortable clothing that accommodates bandages or casts
Service area
Where is post-surgery transport available?
DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.
View full service area →125+
towns served
2
counties
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Hospitals & facilities
Medical facilities DachiPlus serves for post-surgery transport
Stony Brook, NY
Stony Brook
Stony Brook University Hospital is the largest academic medical center in Suffolk County and the only tertiary care center serving the East End.
Transportation info →Huntington, NY
Huntington
Huntington Hospital is a 408-bed teaching hospital and Northwell Health affiliate, serving the North Shore of Suffolk County.
Transportation info →Manhasset, NY
North Shore
North Shore University Hospital is the 738-bed flagship of Northwell Health, providing tertiary and quaternary care.
Transportation info →East Meadow, NY
NUMC
NUMC is a 530-bed public safety-net hospital serving Nassau County, with a Level I trauma center.
Transportation info →Mineola, NY
NYU Langone LI
NYU Langone Hospital — Long Island, formerly Winthrop, is a 591-bed academic medical center and the flagship of NYU Langone's Long Island operations.
Transportation info →Syosset, NY
Syosset
Syosset Hospital is a 100-bed Northwell Health surgical specialty hospital.
Transportation info →Bethpage, NY
St. Joseph
St.
Transportation info →Related services
More ways we transport patients on Long Island
NEMT
Safe, reliable rides to and from medical appointments throughout Long Island.
Medicaid Transport
Free Medicaid rides to medical appointments across Nassau & Suffolk — booked through MAS, with DachiPlus as your provider.
Wheelchair Transport
Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
FAQ
Post-Surgery Transport — common questions
Can I book a private-pay ride for today?
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Yes, when vehicles are available. Same-day private booking depends on driver availability and pickup location. Call (516) 754-7777 to check; we confirm or decline same-day requests within the call.
Do you coordinate directly with hospital discharge planners?
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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.
What kind of vehicle do you use for post-surgery pickups?
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For post-surgery pickups we send a roomier sedan or SUV by default — more space, lower step-in heights, and room for crutches, walkers, knee scooters, and IV poles. Drivers know to load gently, avoid sharp acceleration or braking, and assist with seat positioning. If you cannot transfer to a seat and must remain in a wheelchair, we coordinate a lift-equipped WAV through a licensed partner — tell us at booking.
Looking for more detail? See our dedicated page: Post-Surgery Transportation on Long Island →