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Airport Medical Transport · Nassau County

Medical transportation to LaGuardia Airport (LGA) from Long Island

DachiPlus transports patients from Nassau and Suffolk Counties to LaGuardia Airport for out-of-state medical travel — cancer treatment programs, specialty surgeries, and consultations at major academic medical centers across the country.

Who uses this service

LGA — the closest airport to western Nassau County

LaGuardia is the most convenient major airport for patients in western Nassau County — Great Neck, Manhasset, Port Washington, Garden City, Mineola, Hempstead, and Rockville Centre. It sits on the Queens border, significantly closer than JFK for patients who don't want to navigate Kennedy's sprawling terminals.

Delta operates a major hub at LGA with connections to Boston, Cleveland, Chicago, Washington DC, and other cities home to leading academic medical centers. American Airlines also serves LGA with frequent departures to treatment destinations.

DachiPlus handles the ground leg — calm, unhurried pickup from your door, direct to your terminal, with extra time built in for security and any mobility assistance you need.

Cancer treatment travel

Patients flying to Dana-Farber (Boston), Cleveland Clinic, Northwestern Medicine, or Georgetown Lombardi — all served via LGA connections.

Specialist consultations

Pre-surgical consultations and second opinions at out-of-state academic medical centers not available on Long Island.

Clinical trial participants

Patients enrolled in research programs at Johns Hopkins (Baltimore), Mayo Clinic, or other institutions requiring periodic travel.

Returning patients

Patients arriving at LGA after treatment who need transport back to Nassau or Suffolk County homes or facilities.

How it works

LaGuardia airport transport — logistics

Book in advance

24–48 hrs

Book at least 24 hours ahead to guarantee your driver and vehicle. 48 hours recommended for early morning flights.

Pickup buffer

2.5–3 hrs

LGA sits in Queens with heavy approach traffic. We build in buffer for the Cross Island Parkway and Northern State routes.

Terminal drop-off

Terminals A, B, C

LGA has three terminals: A, B and C. Tell us your airline and we drive to the right departures curb.

Return pickup

Arrivals level

For inbound patients, we track your flight and meet you at the arrivals level — no rideshare lot, no waiting outside.

Service area

We pick up across Long Island

LaGuardia transport is available from any Nassau or Suffolk County address. LGA is the closest airport option for western Nassau patients, but we run trips from across Long Island when LGA is the right departure point.

Western Nassau (closest): Great Neck, Manhasset, Port Washington, Roslyn, Garden City, Mineola, New Hyde Park, Hempstead, Rockville Centre, Lynbrook.

Central Nassau: Hicksville, Levittown, Westbury, Uniondale, Freeport, Massapequa, Woodbury, Syosset.

Suffolk County: LGA trips available — longer routes quoted by distance.

Book LaGuardia transport

(516) 754-7777

Mon–Sat 6 AM – 8 PM

Online quote

Payment: credit card, Medicare Advantage, LTCI, workers' comp, no-fault.

Wheelchair assistance at LaGuardia

Does LaGuardia offer wheelchair assistance? What the airline does, and what we do

Yes, and it comes from your airline. The Port Authority's LaGuardia accessibility page tells travelers to arrange wheelchair service, guided assistance or oxygen with their airline, travel agent or TSA Cares in advance.

Your airline

Free; request it ahead

Federal Air Carrier Access Act rules require airlines to help passengers with disabilities from the curb to the departing flight, between gates for connections, and from the arriving flight back to the curb, and they may not charge for it. Ask when you book or call the airline before you fly, then tell airline staff when you arrive. If help does not come, ask for the airline's Complaints Resolution Official, who must be available whenever the airline is operating at the airport.

TSA Cares

Help through security

A TSA Passenger Support Specialist can help you through screening. Request one at least 72 hours before your flight with the TSA Cares form, or call (855) 787-2227. TSA does not provide wheelchairs; that is the airline's job.

DachiPlus

The ride to and from the curb

Door-through-door from your Long Island home to the departures curb, help with your bags and a folding wheelchair, and pickup at arrivals when you land. We carry riders who can walk or transfer to a vehicle seat. If you must stay seated in your wheelchair, we arrange the ride through a licensed wheelchair-van partner.

At LaGuardia, Terminal B has a wheelchair assistance call button on the Departures level, under the sign with the wheelchair logo, and Terminal C runs electric carts between its gate concourses. Airport Customer Experience Specialists answer by phone at (718) 533-3400, Monday to Friday, 8 AM to 5 PM. The Port Authority notes that wheelchair attendants may accept tips but should never ask for one.

Thinking about a tip for the person pushing the chair? See how much to tip an airport wheelchair attendant.

FAQ

Common questions about LaGuardia medical transport

How far in advance do I need to schedule a Medicaid ride in New York?

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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.

Can I book a private-pay ride for today?

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Yes, when vehicles are available. Same-day private booking depends on driver availability and pickup location. Call (516) 754-7777 to check; we confirm or decline same-day requests within the call.

What kinds of wheelchairs can you accommodate?

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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.

Can patients on oxygen ride with you?

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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.

Can a family member or aide ride with me?

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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.

How much does long-distance medical transportation cost?

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Long-distance trips are priced the same way as local ones, by driving distance from our published rate card (a base charge per pickup plus a per-mile rate); tolls are added. Use the online cost estimator for an instant quote on a trip to an NYC specialty center, or call (516) 754-7777 for longer trips.

Does LaGuardia Airport (LGA) offer wheelchair assistance?

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Yes, through your airline. The Port Authority's LaGuardia page tells travelers to arrange wheelchair service with their airline before the flight, and Terminal B has a wheelchair assistance call button on the Departures level. Federal Air Carrier Access Act rules require airlines to help passengers with disabilities from the curb to the departing flight and from the arriving flight back to the curb, without charging for it. Request it when you book, then tell airline staff when you arrive. DachiPlus drives you between your Long Island home and the terminal curb.

Can I get help getting through airport security?

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Yes. TSA Cares can arrange a Passenger Support Specialist to help you through screening. Request it at least 72 hours before your flight with the TSA Cares form or by calling (855) 787-2227 (weekdays 8 AM to 11 PM ET; weekends and holidays 9 AM to 8 PM ET). TSA does not provide wheelchairs: the airport wheelchair comes from your airline, so request both.

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Call (516) 754-7777