Service
Traumatic Brain Injury (TBI) Transportation on Long Island
DachiPlus provides specialized transportation for traumatic brain injury patients across Long Island — TBI rehabilitation, cognitive therapy, neurological follow-up, speech therapy, and occupational therapy. No-fault auto, workers' comp, Medicaid, and private pay accepted. Call (516) 754-7777.
Traumatic brain injury patients face a unique set of transportation challenges: cognitive impairments affecting communication, sensitivity to light and noise, unpredictable fatigue, medication side effects, and the need for a consistent, calm driver who understands TBI presentations. DachiPlus provides specialized transportation for TBI patients attending outpatient TBI rehabilitation programs, cognitive and neurological therapy, speech-language pathology, occupational therapy, and ongoing neurology follow-up. Most TBI transportation is covered by no-fault auto insurance or workers' compensation — we handle the direct billing so patients can focus entirely on recovery.
Who uses this service
Designed for the people who need it most
- TBI patients enrolled in outpatient neurorehabilitation programs
- Patients attending cognitive, speech, and occupational therapy after brain injury
- Accident and fall injury patients with TBI diagnoses covered under no-fault or workers' comp
- Patients recovering from acquired brain injuries (stroke, anoxia, tumor)
- Family members arranging consistent transport for a loved one in ongoing TBI recovery
What's included
Everything you'd expect — and what makes a real difference
Patient, calm drivers trained in TBI-aware transport
Reduced noise and minimal distraction in vehicle when requested
Consistent driver assignment for familiarity and reduced anxiety
Direct no-fault and workers' comp billing
Coordination with TBI rehab program coordinators
Before your ride
A short checklist for patients & caregivers
A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.
- ✓ Provide TBI rehab facility name, address, and therapy schedule at booking
- ✓ Share any behavioral or communication notes the driver should be aware of
- ✓ Request same-driver assignment at booking — consistency is therapeutic for many TBI patients
- ✓ For no-fault: provide claim number and carrier at booking — we handle direct billing
- ✓ For workers' comp: provide claim number and adjustor contact information
- ✓ Confirm whether a caregiver or family member will be accompanying the patient
Service area
Nassau County & Suffolk County
DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.
View full service area →125+
towns served
2
counties
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Hospitals & facilities
Medical facilities DachiPlus serves for tbi transport
Stony Brook, NY
Stony Brook
Stony Brook University Hospital is the largest academic medical center in Suffolk County and the only tertiary care center serving the East End.
Transportation info →Huntington, NY
Huntington
Huntington Hospital is a 408-bed teaching hospital and Northwell Health affiliate, serving the North Shore of Suffolk County.
Transportation info →Manhasset, NY
North Shore
North Shore University Hospital is the 738-bed flagship of Northwell Health, providing tertiary and quaternary care.
Transportation info →East Meadow, NY
NUMC
NUMC is a 530-bed public safety-net hospital serving Nassau County, with a Level I trauma center.
Transportation info →Mineola, NY
NYU Langone LI
NYU Langone Hospital — Long Island, formerly Winthrop, is a 591-bed academic medical center and the flagship of NYU Langone's Long Island operations.
Transportation info →Related services
More ways we transport patients on Long Island
NEMT
Safe, reliable rides to and from medical appointments throughout Long Island.
Wheelchair Transport
Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
Senior Transport
Patient, compassionate medical transportation designed for older adults.
FAQ
TBI Transport — common questions
Do you have experience transporting traumatic brain injury patients?
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Yes. TBI patients have specific transport needs — sensitivity to noise and light, unpredictable fatigue, communication difficulties, and the need for a calm, familiar environment. DachiPlus assigns consistent drivers for TBI patients, briefs them on behavioral patterns provided by the family or care team, and allows extra time for boarding and exit.
How is TBI transportation billed — no-fault or workers comp?
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TBI resulting from a motor vehicle accident is billed through NY no-fault (PIP) insurance using NF-3 forms. Work-related TBI is billed through workers' compensation. We work directly with attorneys, adjustors, and case managers to handle billing — there is typically no upfront cost to the patient. Medicaid is also accepted for TBI patients who are eligible.
For no-fault auto accident billing: No-Fault Auto Accident Transportation →
For post-stroke and neuro rehab patients: Post-Stroke & Rehab Patient Guide →
Full accident & injury guide: Accident & Injury Patient Guide →