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DachiPlus DachiPlus

Service

Veterans Medical Transportation on Long Island

Veterans medical transportation provides rides for veterans to VA medical appointments — the Northport VA Medical Center and community-based outpatient clinics (CBOCs) in Bay Shore, East Meadow, Patchogue, Riverhead, and Valley Stream. On Long Island, DachiPlus serves all of Nassau and Suffolk County. Medicaid members call MAS at 1-844-666-6270; private pay: (516) 754-7777.

DachiPlus provides veterans medical transportation throughout Suffolk and Nassau Counties — to the Northport VA Medical Center and the community-based outpatient clinics in Bay Shore, East Meadow, Patchogue, Riverhead, and Valley Stream. We understand veterans often face long drive times to VA care, and we provide reliable, comfortable, door-through-door transport for routine visits, specialty care, and recurring treatment. We coordinate Medicaid through MAS and accept private pay, Medicare Advantage, and long-term care insurance; veterans should confirm VA travel-reimbursement eligibility directly with the VA.

VA Community CareMedicaid (via MAS)Private PayMedicare AdvantageLong-Term Care Insurance

Who uses this service

Designed for the people who need it most

  • Veterans traveling to the Northport VA Medical Center
  • Veterans attending community-based VA outpatient clinics (CBOCs)
  • Veterans in recurring treatment (dialysis, physical therapy, behavioral health)
  • Older veterans who no longer drive
  • Veterans with service-connected mobility limitations
  • Veterans without reliable transportation to VA appointments

What's included

Everything you'd expect — and what makes a real difference

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Door-through-door assistance to the VA facility entrance

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Wheelchair-accessible vehicles for veterans who need them

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Screened, courteous drivers experienced with medical passengers

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Companion seating at no additional cost

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Coordinated round-trip pickup

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Recurring/standing-order scheduling for regular VA visits

Before your ride

A short checklist for patients & caregivers

A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.

  • Confirm the VA facility name and clinic (Northport or which CBOC)
  • Ask the VA about Beneficiary Travel reimbursement eligibility before your trip
  • Have your Medicaid ID or insurance card ready if paying that way
  • Provide the exact appointment time and required arrival time
  • Let us know if you use a wheelchair, walker, or oxygen
  • Request a companion seat at booking if someone is riding with you

Service area

Nassau County & Suffolk County

DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.

View full service area →

125+

towns served

2

counties

Medicaid (via MAS)

Request DachiPlus through MAS

Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.

Private Pay & Insurance

Book a ride directly

Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.

FAQ

Veterans Transport — common questions

How do I book Medicaid medical transportation in Suffolk or Nassau County?

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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.

How far in advance do I need to schedule a Medicaid ride in New York?

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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.

How much does private-pay medical transportation cost on Long Island?

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Private-pay rates depend on trip type, distance, and vehicle. Ambulatory trips within Suffolk or Nassau typically start around $50–$75. Wheelchair-accessible trips start around $90–$120. Long-distance trips are quoted by route. Wait time and return trips may carry additional charges. Call (516) 754-7777 for an exact quote.

What areas does DachiPlus serve?

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DachiPlus serves all of Suffolk County and Nassau County on Long Island. We also provide long-distance medical transportation from Long Island to specialty facilities throughout New York, New Jersey, and Connecticut.

Can a family member or aide ride with me?

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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.