# Wheelchair User Medical Transportation on Long Island

> Wheelchair transportation services in Nassau and Suffolk County for passengers who can transfer to a vehicle seat. Wheelchair in trunk. Medicaid via MAS, Medicare Advantage, private pay.

Source: https://dachiplus.com/services/wheelchair-transportation/

Looking for wheelchair transportation services near you on Long Island? DachiPlus provides wheelchair-accessible transportation across Nassau and Suffolk Counties for passengers who can transfer to a vehicle seat. Your wheelchair is folded and stored in the trunk. Medicaid members: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: (516) 754-7777.

Many wheelchair users travel comfortably in a standard sedan or SUV — they simply need a driver who is patient, trained in safe transfers, and will handle the wheelchair. DachiPlus transports passengers who use manual or folding wheelchairs and can transfer into the vehicle seat. Your wheelchair is folded and loaded securely in the trunk, then returned to you at your destination. Drivers assist from your front door through the facility entrance and back. For patients who cannot transfer out of their wheelchair and require an in-vehicle securement system (ambulette), please call us — we can help coordinate through Medicaid ambulette services or a licensed WAV provider.

## Who uses wheelchair transport on Long Island?

- Wheelchair users who can transfer to a vehicle seat
- Patients with walkers, canes, or rollators
- Seniors with limited mobility who need extra boarding time
- Recently discharged patients with temporary mobility aids

## What is included with every wheelchair transport trip?

Patient, unhurried boarding and exit assistance

Wheelchair folded and stored securely in the trunk

Driver assistance from home through facility entrance

Companion seat available at no extra cost

Coordinated return pickup

## How should patients and caregivers prepare?

A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.

- ✓ Confirm you use a manual or folding wheelchair (not a power wheelchair) — DachiPlus transports riders who can transfer to a vehicle seat
- ✓ Have your Medicaid ID or insurance card ready at booking
- ✓ Confirm the exact address and accessible entrance for your appointment
- ✓ Let us know your appointment time and required arrival window
- ✓ Tell us the make/model of your wheelchair if it folds in an unusual way
- ✓ Request a companion seat at booking if someone is riding with you — no extra charge

## Where is wheelchair transport available?

DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.

125+

towns served

2

counties

For healthcare providers

Discharge planner, case manager, or scheduler? Set up recurring transport for your patients.

## Request DachiPlus through MAS

Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.

## Book a ride directly

Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.

## Medical facilities DachiPlus serves for wheelchair transport

Stony Brook, NY

## Stony Brook

Stony Brook University Hospital is the largest academic medical center in Suffolk County and the only tertiary care center serving the East End.

Manhasset, NY

## North Shore

North Shore University Hospital is the 738-bed flagship of Northwell Health, providing tertiary and quaternary care.

East Meadow, NY

## NUMC

NUMC is a 530-bed public safety-net hospital serving Nassau County, with a Level I trauma center.

Oceanside, NY

## Mount Sinai South Nassau

Mount Sinai South Nassau is a 455-bed Mount Sinai Health System hospital serving the South Shore of Nassau County.

Mineola, NY

## NYU Langone LI

NYU Langone Hospital — Long Island, formerly Winthrop, is a 591-bed academic medical center and the flagship of NYU Langone's Long Island operations.

## More ways we transport patients on Long Island

## NEMT

Safe, reliable rides to and from medical appointments throughout Long Island.

## Dialysis Transport

Reliable, recurring transportation to and from dialysis treatment centers.

## Senior Transport

Patient, compassionate medical transportation designed for older adults.

## Post-Surgery Transport

Get home safely after surgery, day procedures, or hospital discharge.

## Wheelchair Transport — common questions

## What kinds of wheelchairs can you accommodate?

We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.

## Can patients on oxygen ride with you?

Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.

## How do I know if I qualify for wheelchair transport or need an ambulette?

It comes down to one question: can you transfer out of your wheelchair to a vehicle seat for the ride, with driver assistance? If yes — and you use a manual or folding wheelchair — DachiPlus transports you directly: the driver assists the transfer and folds your wheelchair into the trunk. If you cannot transfer, use a power wheelchair or scooter, or must stay in your wheelchair during the trip, you need an ambulette (wheelchair van) with a lift and in-vehicle securement, which we coordinate through licensed WAV partners. When in doubt, call (516) 754-7777 and describe your situation — we will tell you exactly which applies.

## Helpful guides

## Airport Wheelchair Tipping & Ambulette Guide

## Ambulette vs Ambulance vs Wheelchair Van: What's the Difference?

## Are There Wheelchair Taxi Apps? Long Island Options

## Are Wheelchair Taxis More Expensive?

For higher-weight patients who need extra space: [Bariatric Medical Transportation →](https://dachiplus.com/services/bariatric-transportation/)

If you cannot transfer to a seat (lift-equipped): [Ambulette Service →](https://dachiplus.com/services/ambulette-service/)