# Ambulette Service on Long Island

> Need an ambulette on Long Island? DachiPlus helps patients who cannot transfer book WAV transport through Medicaid (MAS) or private pay — coordinated with licensed ambulette providers across Nassau and Suffolk.

Source: https://dachiplus.com/services/ambulette-service/

An ambulette is a wheelchair-accessible vehicle (WAV) for passengers who need to stay in their wheelchair during the ride. DachiPlus coordinates ambulette service across Nassau and Suffolk Counties — Medicaid members book through MAS at 1-844-666-6270 (request DachiPlus), and we also serve Medicare Advantage and private pay. Wheelchair users who can transfer to a seat ride in our sedans and SUVs; those who must remain in their wheelchair are matched with a licensed WAV ambulette partner. Call (516) 754-7777.

An ambulette is a wheelchair-accessible van where the passenger stays seated in their wheelchair throughout the trip, secured by a four-point tie-down system. This is the required vehicle type when a patient cannot safely transfer out of their wheelchair. DachiPlus operates sedans and SUVs for wheelchair users who can transfer to a seat. For patients who need to remain in their wheelchair during transport, we coordinate through licensed ambulette providers and through Medicaid's MAS ambulette authorization process. Call DachiPlus at (516) 754-7777 and we will confirm the right vehicle type and coordinate the booking.

## Who uses ambulette on Long Island?

- Patients who cannot transfer out of their wheelchair
- Power wheelchair users requiring in-vehicle securement
- Patients requiring specialized ambulette authorization through Medicaid

## What is included with every ambulette trip?

Coordination with licensed ambulette operators

Assistance navigating Medicaid ambulette authorization through MAS

Trip booking and scheduling support

Follow-up to confirm ride confirmation

## How should patients and caregivers prepare?

A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.

- ✓ Confirm you cannot safely transfer out of your wheelchair before booking
- ✓ Have your Medicaid ID ready — ambulette trips require prior authorization through MAS
- ✓ Provide the wheelchair type (manual, power, bariatric) and dimensions at booking
- ✓ Let us know about any secondary equipment such as oxygen tank or IV pole
- ✓ Confirm your appointment address and any accessibility notes at the entrance
- ✓ For Medicaid ambulette authorization, allow extra lead time — book at least 3 business days ahead

## Where is ambulette available?

DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.

125+

towns served

2

counties

## Request DachiPlus through MAS

Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.

## Book a ride directly

Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.

## Medical facilities DachiPlus serves for ambulette

Stony Brook, NY

## Stony Brook

Stony Brook University Hospital is the largest academic medical center in Suffolk County and the only tertiary care center serving the East End.

Manhasset, NY

## North Shore

North Shore University Hospital is the 738-bed flagship of Northwell Health, providing tertiary and quaternary care.

East Meadow, NY

## NUMC

NUMC is a 530-bed public safety-net hospital serving Nassau County, with a Level I trauma center.

Mineola, NY

## NYU Langone LI

NYU Langone Hospital — Long Island, formerly Winthrop, is a 591-bed academic medical center and the flagship of NYU Langone's Long Island operations.

Multiple locations, NY

## DaVita

DaVita operates dialysis centers throughout Suffolk and Nassau Counties.

## More ways we transport patients on Long Island

## NEMT

Safe, reliable rides to and from medical appointments throughout Long Island.

## Wheelchair Transport

Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.

## Dialysis Transport

Reliable, recurring transportation to and from dialysis treatment centers.

## Senior Transport

Patient, compassionate medical transportation designed for older adults.

## Ambulette — common questions

## What is the difference between an ambulette and an ambulance?

An ambulance is staffed by EMTs or paramedics and is used for medical emergencies or transports requiring active medical monitoring. An ambulette is a wheelchair-accessible van staffed by a trained driver-attendant who helps the passenger safely board, secure, and exit the vehicle. Ambulettes are used for scheduled medical appointments where the passenger is stable but needs accessibility or assistance.

## What is the difference between NEMT and an ambulette?

NEMT is the broader category that includes both ambulatory transportation (standard sedans or wagons) and wheelchair-accessible ambulettes. An ambulette is a specific type of NEMT vehicle equipped with a hydraulic lift or ramp and four-point securement for wheelchairs.

## How much does medical transport cost per hour on Long Island?

Most non-emergency medical transportation on Long Island is priced per trip, not per hour. With DachiPlus, a typical private-pay one-way trip in Nassau or Suffolk County runs $35 to $75 depending on distance; wheelchair-accessible trips start around $90 to $120. Waiting time is the hourly part: after the first 15 minutes free, wait or sign-and-release time is billed at $60 per hour. Medicaid members pay $0 when booking through MAS at 1-844-666-6270. For an exact quote, call (516) 754-7777.

## Helpful guides

## Ambulette Service Near Me for Seniors

## Ambulette Service on Long Island — What It Is & Who Needs It

## Airport Wheelchair Tipping & Ambulette Guide

## Ambulette to Uniondale Train Station