# How to Schedule a Ride With MAS for Dialysis Transportation in Babylon, Long Island NY

> Booking dialysis transportation in Babylon, Long Island NY? Learn how to schedule a MAS Medicaid ride step by step, plus private-pay options with DachiPlus.

Source: https://dachiplus.com/resources/how-to-schedule-a-ride-with-mas/

Updated August 2026

To arrange dialysis transportation in Babylon, Long Island NY through Medicaid, call Medical Answering Services (MAS) — the state's transportation broker — at least 72 hours before your appointment and request DachiPlus by name. MAS authorizes the ride; DachiPlus does the driving.
 Call [(516) 754-7777](tel:+15167547777) for private pay, or
 Medicaid patients call MAS at [1-844-666-6270](tel:+18446666270).

To schedule a MAS ride: call the NYS Medicaid transportation phone number, give your CIN, appointment date/time, and pickup address, then request DachiPlus. Book 72+ hours ahead.
**Medicaid:** call MAS at [1-844-666-6270](tel:+18446666270).
**Private pay:** call [(516) 754-7777](tel:+15167547777).

## The Step-by-Step MAS Call for Babylon Dialysis Rides

Scheduling a MAS ride to dialysis in Babylon takes one phone call to 1-844-666-6270, but having your details ready makes it fast. MAS (Medical Answering Services) is New York's contracted broker for Medicaid non-emergency medical transportation, so every Medicaid-covered trip in Suffolk County runs through them first. Before you dial, gather your Medicaid Client Identification Number (CIN), your dialysis center's name and address, your treatment schedule, and your home pickup address. When you reach MAS, tell them the appointment is recurring, specify whether you need standard livery or a wheelchair van, and — critically — request DachiPlus by name. Naming your provider is how you keep familiar drivers on your route through hamlets like North Babylon and Deer Park. MAS assigns a trip authorization, then routes it to us. If you're new to the process, our [Mas Medicaid Guide](https://dachiplus.com/resources/mas-medicaid-guide/) walks through each screen the operator sees, and [Medicaid coverage](https://dachiplus.com/how-it-works/medicaid/) explains how billing flows so you pay nothing at the curb. DachiPlus provides [Dialysis Transportation](https://dachiplus.com/services/dialysis-transportation/) throughout [Babylon (Suffolk) service area](https://dachiplus.com/service-area/suffolk-county/babylon/).

## The 72-Hour Rule and Standing Orders for Dialysis

MAS requires standard Babylon trips to be booked at least 72 hours ahead, but dialysis patients get a smarter option: the standing order. Because most dialysis patients in Suffolk County treat three times a week — often at Fresenius Bay Shore, Fresenius Lindenhurst, or a nearby DaVita — MAS can set up a recurring authorization so you don't re-call before every session. You set it up once and the ride repeats. This matters: missing the 72-hour window on a one-off trip can cause a denial, and no one wants to scramble the morning of treatment. If your schedule changes, call MAS to adjust the standing order rather than letting it lapse. Our deep-dive on the [Medicaid 72 Hour Rule Ny](https://dachiplus.com/resources/medicaid-72-hour-rule-ny/) covers exceptions, including urgent hospital discharges, which follow an expedited path. For patients who dialyze in Babylon, Copiague, or Amityville, standing orders eliminate weekly phone stress. Learn who's eligible for this benefit in our overview for [Dialysis Patients](https://dachiplus.com/who-we-serve/dialysis-patients/), and see county-specific rules in the [Medicaid Transportation Suffolk County](https://dachiplus.com/resources/medicaid-transportation-suffolk-county/) guide.

## What Level of Ride to Request: Livery vs. Wheelchair Van

Tell MAS the exact level of service you need, because the mode is tied to your medical documentation, not your preference. If you can walk to a car and transfer yourself, standard ambulatory livery is authorized. If you use a wheelchair, MAS authorizes a wheelchair van (sometimes called an ambulette) based on a note from your treating provider. Unlike the wheelchair taxis some riders find online, a Medicaid-authorized wheelchair van secures your chair properly and can offer transfer-to-seat when that's safer. DachiPlus provides [Wheelchair User Medical Transportation](https://dachiplus.com/services/wheelchair-transportation/) across Long Island, and our [Ambulette Service](https://dachiplus.com/services/ambulette-service/) runs via licensed WAV partners for higher-need trips. Confused about which is right? The plain-English breakdown in [Ambulette Vs Ambulance Vs Wheelchair Van](https://dachiplus.com/resources/ambulette-vs-ambulance-vs-wheelchair-van/) and [Wheelchair Van Explained](https://dachiplus.com/resources/wheelchair-van-explained/) compares them side by side. When MAS asks about mobility during your Babylon booking, be specific — the right authorization means the right vehicle shows up, whether you're headed to a Suffolk dialysis chair or a Huntington clinic. Getting this wrong is the most common cause of a re-booked trip.

## If You Don't Have Medicaid: Private Pay in Babylon

If you're not on Medicaid, you skip MAS entirely and book directly with DachiPlus at [(516) 754-7777](tel:+15167547777). There's no broker, no 72-hour rule, and no CIN — just a phone call. This is the right path for families who need a one-time ride, out-of-network appointments, or trips MAS won't cover. We accept credit and debit cards, HSA and FSA cards, [Medicare Advantage coverage](https://dachiplus.com/pay/medicare-advantage/), [No Fault Auto coverage](https://dachiplus.com/pay/no-fault-auto/), [Workers Comp coverage](https://dachiplus.com/pay/workers-comp/), long-term care insurance, and VA Community Care. Some Medicare Advantage plans bundle a set number of NEMT trips per year — worth checking, since it can cover Babylon dialysis runs at no cost. Private pay is also useful for non-medical errands where Medicaid doesn't apply, like a pharmacy stop after treatment. To weigh the trade-offs, read [Medicaid Vs Private Pay](https://dachiplus.com/resources/medicaid-vs-private-pay/) and browse all [Coverage & payment options](https://dachiplus.com/pay/). Whether it's a standing dialysis run or a one-off specialist visit, our team serves the whole [Suffolk County service area](https://dachiplus.com/service-area/suffolk-county/).

## Common MAS Scheduling Mistakes to Avoid

The two mistakes that derail a MAS booking are calling too late and giving incomplete information. MAS operators cannot authorize a standard trip inside the 72-hour window without an eligible exception, so a last-minute call for a routine Babylon appointment often bounces. The fix is simple: book early or use a standing order for recurring dialysis. The second pitfall is a wrong or missing detail — an outdated address, the wrong appointment time, or forgetting to name DachiPlus so your ride gets routed to the provider you trust. Double-check your CIN and confirm your dialysis center's exact street address; centers with similar names across Suffolk (several Fresenius and DaVita locations) can be confused. A quick eligibility check saves grief: see [Medicaid Transportation Eligibility Ny](https://dachiplus.com/resources/medicaid-transportation-eligibility-ny/) and our step-by-step [How To Book Medicaid Transportation Ny](https://dachiplus.com/resources/how-to-book-medicaid-transportation-ny/). If MAS denies a trip, ask the operator why on the call — most denials are fixable on the spot. For general NEMT context, [What Is Nemt](https://dachiplus.com/resources/what-is-nemt/) explains the whole system. DachiPlus also handles [Hospital Discharge Transportation](https://dachiplus.com/services/hospital-discharge-transportation/) for Suffolk residents leaving Good Samaritan or Southside.

## Frequently Asked Questions

For Nassau and Suffolk Counties, call Medical Answering Services (MAS) at 1-844-666-6270 to schedule a Medicaid ride. Request DachiPlus by name and book at least 72 hours before your appointment. MAS is the statewide broker that authorizes Medicaid NEMT trips.

Standard non-emergency trips should be booked at least 72 hours (three business days) ahead. Because dialysis in Babylon is a recurring standing order, MAS can set up a repeating trip so you don't call before every session. Urgent, same-day hospital discharges have a separate expedited process.

Yes. When your medical provider documents that you need a wheelchair van or ambulette, MAS authorizes that level of service. DachiPlus provides wheelchair-accessible transport across Babylon and Suffolk County, securing the chair or offering transfer-to-seat as appropriate.

Yes. When you call MAS at 1-844-666-6270, you can request DachiPlus by name for your Nassau or Suffolk County trips. Naming your preferred provider helps keep the same familiar drivers on your recurring dialysis schedule.

You can skip MAS entirely and book private pay directly with DachiPlus at (516) 754-7777. We accept credit/debit, HSA/FSA, Medicare Advantage, no-fault auto, workers' comp, long-term care insurance, and VA Community Care.

## Sources

- [NY State Dept. of Health — Medicaid for Members](https://www.health.ny.gov/health_care/medicaid/members/)
- [Medical Answering Services (MAS) — NY Medicaid Transportation](https://www.medanswering.com/)
- [Suffolk County, NY — Official Site](https://www.suffolkcountyny.gov/)

## Book NEMT on Long Island

DachiPlus serves Nassau and Suffolk Counties with dialysis, wheelchair, and hospital-discharge transportation. Whether you're in Babylon, Bay Shore, or anywhere on Long Island, we make scheduling straightforward.

**Medicaid patients:** call MAS at [1-844-666-6270](tel:+18446666270) at least 72 hours before your appointment and request DachiPlus. **Private pay:** call DachiPlus directly at [(516) 754-7777](tel:+15167547777).

## Related resources

## MAS (Medical Answering Services) NY: Phone Number & Medicaid Ride Booking

## Can a Family Member Ride Along in Medicaid Transportation?

## Can Dialysis Patients Travel by Car?

## Dialysis Transportation Nassau County Jobs Guide